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Business Process Analyst

English (EN) Nederlands (NL)
Vacancy closed

Business Process Analyst

Vopak Rotterdam

What is required?

  • Master IT / Business
  • 'Lean Six Sigma' certificate
  • 7 years IT experience
  • Fluent in English
  • Stakeholder focus

What will you get?

  • € 4,700 - € 7,000 gross p/m (ex. bonus)
  • 40 hour workweek
  • 30 vacation days
  • Sometimes work in weekend
  • Personal development

What will you do?

  • 15% Map user requirements
  • 40% Write user stories
  • 15% Test new features
  • 20% Align with IT / Business
  • 10% Team meetings

This vacancy has been created based on interviews with employees to help you get a realistic preview of the job.

Vacancy

As a Business Process Analyst, you will work on the analysis of current and future processes that are in line with Vopak’s standards. You will investigate whether certain features and processes fit within the existing system, and if not, how they can be integrated into the system. Furthermore, you will help solve internal issues – for example, regarding the innovation of the company.

Working week

Business Process Analyst

I really like creating something that does not yet exist. Someone needs something, so how do I incorporate it in a way that makes it work? First comes the analytical part, and then the mapping to make it user-friendly.

Less pleasant days occur when I work hard on drafting user requirements; this is an administrative task, which I find less interesting.

  • 08:00
  • 09:00
  • 10:00
  • 11:00
  • 12:00
  • 13:00
  • 14:00
  • 15:00
  • 16:00
  • 17:00
  • 18:00
    • Mails
    • Pie anniversary colleague
    • Write user story with colleague
    • Lunch
    • Meeting team about user story
    • Administration
    • Mails
    • Questions Business department
    • Discuss user story
    • Lunch
    • Map user requirements
    • Questions from team
    • Refine user story
    • Mails
    • Meeting team
    • Lunch
    • Write user story
    • Align with IT and Business

Firsthand experience

Vopak works with a Terminal Management System in which all operational activities are tracked for daily monitoring and modifying where necessary. Certain criteria that are used in the United States to measure the tank level are not yet available in the system. This requires a new module that fits within the existing system. You need to summarize this in a user story. What to do?

You must describe the criteria and figure out what additions should be made; with these criteria, developers will then develop the new module. The implementation of such a module will affect several applications, so you should adopt a very wide view and not overlook anything. An assignment like this may take weeks.

The first step is to see if any user requirements are applicable. Within the company, there are guidelines with standard requirements. Because this module is only used in the US, it is not a ‘Global Standard.’ Subsequently, you investigate how the system currently works and how it responds to certain measurements of the tank level. Then, you analyze how the new input should be incorporated into the system and what it will affect. You elaborate on this in a user story. Once you have completed this, you map it out to show your team how it can be included in the user’s screen in an organized manner. Based on your team’s feedback, you make adjustments, which you finally share with a developer who will build all of it.

A good user story should be understood immediately by a developer who has mere basic knowledge of the process. Then, you conduct a test, and finally, you go live.

Growth

At Vopak, you can grow in all directions; we also look for opportunities beyond your current discipline. It depends on how you develop yourself as well as the opportunities available at that time. This could be a logical growth path.

Junior Business Process Analyst
Medior Business Process Analyst
Senior Business Process
Consultant Divisional IT Manager

Working at Vopak

At Vopak, we store vital products with care. Products for everyday life. The energy that allows people to cook, heat or cool their homes and for transportation. The chemicals that enable companies to manufacture millions of useful products. The edible oils to prepare food. We take pride in improving access to cleaner energy and feedstocks for a growing world population, ensuring safe, clean and efficient storage and handling of bulk liquid products and gases at strategic locations around the world. We are excited to help shape a sustainable future by developing infrastructure solutions for new vital products, focusing on zero- and low-carbon hydrogen, ammonia, CO2, long-duration energy storage and sustainable feedstocks. Although the demand for storage and logistics of sustainable energy products is changing, today we also meet the needs of today's society. At our terminals, where everything goes on 24/7, we store the vital products on which today's society is built.

We have a track record of over 400 years in navigating change and are continuously investing in innovation. On sustainability, we are ambitious and performance-driven. Our balanced sustainability roadmap reflects key topics that matter most to our stakeholders and where we can have a positive impact for people, planet and profit and the United Nations Sustainable Development Goals.

View company profile of Vopak
  • Headquarters Rotterdam
  • Active in 23 countries
  • 18% / 82%
  • Average age 38
  • 1,100 employees in NL
  • 6,000 employees worldwide
  • 10 terminals in the Netherlands, 78 terminals worldwide

Colleagues

Photo of employee Thomas Visser
Photo of employee Sander de Jong
Photo of employee Emma Zomer

Thomas Visser - Management Trainee

Why did you decide to work for this company?
I have always been very interested in the global energy markets and how the energy transition will create new opportunities for the import and export of renewable energy and sustainable feedstocks. When you are working for Vopak you are right in the middle of it! As a Management Trainee, I got the opportunity to first work in the Operations department at one of the largest energy terminals. Afterwards I moved to the New Energy & LNG team, where I am currently working on developing low-carbon supply chains for new and existing customers.

What did you study?
Applied Earth Sciences

What do you do in your spare time?
During my free time, I am mainly busy with sports. I regularly play football, tennis and padel

Sander de Jong - Management Trainee

Why did you decide to work for this company?
The port is the place where it happens. And Vopak is a company that can make it happen. It is a leading company with the influence, pioneering spirit and right set of values to make a difference and help accelerate the energy transition. The dynamic and multidisciplinary character of the company really appealed to me.

What did you study?
Master Hydraulic Engineering (TU Delft)

What do you do in your spare time?
Playing football, tennis and hanging out with friends

Emma Zomer - Management Trainee

Why did you decide to work for this company?
I was looking for a company with an international work environment and where I could contribute to the decarbonization of large industrial players. Within Vopak I found not only that, but also an informal constructive workplace with amazing people. I joined Vopak during my graduation internship, and felt like I could truly make a difference with my background in Sustainable Energy Technologies. Nowadays, I work on new energy related projects all over the world!

What did you study?
Master Sustainable Energy Technology, TU Delft

What do you do in your spare time?
Horseback riding, running and drawing

Interesting job?

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