What is required?
- Hospitality experience and Customer oriented
- The ambition to grow within the company
- Good leadership skills
- Flexibility regarding working hours
- Team player and the ability to lead and train a team
- Understanding the financial aspect of the business
What will you get?
- €13,75 gross per hour or €14,50 depending on your age and if you are have a SVH certificate
- 8% holiday allowance
- From 10 hours a week - fulltime (38 hours)
- Accumulative vacation days based on actual working hours
- Paid breaks
- Pension
What will you do?
- 40% Helping customers
- 30% Cleaning, tidying and refilling
- 10% Administration
- 10% Solving complaints and problems
- 10% Managing team
This vacancy has been created based on interviews with employees to help you get a realistic preview of the job.
Vacancy
Currently we are fully staffed, you're more than welcome to apply for this job but when a spot opens we will reply to your application. Thanks!
As a Shift Leader at Salsa Shop, you are responsible for making sure everything runs smoothly during your shift. When the General Manager is there, you support him or her. You supervise the Team Members and also assist customers with their orders. Together with your colleagues, you ensure the store is always clean and tidy, and that supplies are replenished. If necessary, you also help in the kitchen preparing food. You assist with the orders placed at the suppliers. When a problem arises, you are the first point of contact. When needed, you'll be working in the kitchen or another station. It's very important that you know everything, because when the General Manager isn't present, you'll be the ''Manager'' for the day. Which means, you - as a Shift Leader - are an allrounder.
You follow training courses about the food and learn how to interact with clients in different situations. There are morning, afternoon and evening shifts. During the morning shift, all the food is prepared and the evening shift involves a thorough clean and closing the shop.
You enjoy cooperating with different people and you have to be prepared to do the dirty work sometimes.
Working week
Miruna Diaconescu
A day is enjoyable when everyone in your team and the customers are satisfied.
A day is less enjoyable if there are numerous problems with orders and it is too busy to deal with them properly.
- 08:00
- 09:00
- 10:00
- 11:00
- 12:00
- 13:00
- 14:00
- 15:00
- 16:00
- 17:00
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- Check and place orders
- Final check shop
- Help customers, tidy and refill
- Handle a problem with the order
- Help customers, tidy and refill
- Break
- Help customers, tidy and refill
- Transfer
- Example of a working week
-
- Check and place orders
- Final check shop
- Help customers, tidy and refill
- Break
- Help customers, tidy and refill
- Transfer
-
- Check and place orders
- Final check shop
- Help customers, tidy and refill
- Solve a problem with a customer
- Help customers, tidy and refill
- Break
- Help customers, tidy and refill
- Transfer
-
- Check and place orders
- Final check shop
- Help customers, tidy and refill
- Break
- Help customers, tidy and refill
- Transfer
-
- Check and place orders
- Final check shop
- Help customers, tidy and refill
- Break
- Help customers, tidy and refill
- Transfer
Firsthand experience
Growth
You can develop from Shift Leader to Assistant General Manager (AGM). As AGM you are ultimately co-responsible for the store and the staff, and you learn what it is like to run your own business. After that, there is the possibility to move to the position of General Manager (GM). A GM is fully responsible for a store.
Working at Salsa Shop
Salsa Shop was founded in 2014 and now has 16 locations. This makes it the largest fresh Mexican food chain on the European mainland. It employs 300 people who are spread over various locations in The Netherlands.
- HQ in Amsterdam
- Active in the Netherlands
- 57% / 43%
- Average age 23
- 300 employees in NL
Gallery
Colleagues
