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Personal Assistent Management Board

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Personal Assistent Management Board

Mizuho

What is required?

  • Bachelor’s degree
  • At least 4 years of relevant work experience
  • Experience troubleshooting hardware/software
  • Outstanding command of the English and Japanese language, both verbally and in writing.
  • You are are creative and innovative
  • You are committed to deliver and have the ability to communicate effectively both orally and in writing
  • You are service minded and representative and have a customer first attitude

What will you get?

  • €40.000-€45.000 per year (depending on knowledge and experience)
  • 37.5 hour working week
  • 30 vacation days (based on full time employment)
  • Option to buy or sell leave annually
  • Technical and professional training possibilities
  • 100% company paid defined contribution pension plan
  • Global employee mobility plan
  • Unique opportunity of working in a dynamic international and multicultural environment and being part of one of the largest financial institutions in the world

What will you do?

  • 30% Supporting the Management Board
  • 30% Offering customer support
  • 20% Maintaining facilities
  • 20% Maintaining office administration

This vacancy has been created based on interviews with employees to help you get a realistic preview of the job.

Vacancy

As a Personal Assistant at Mizuho, you are responsible for customer support and office administration. In the office, you welcome visitors and clients in a professional manner, providing outstanding customer service. Additionally, you serve as the first point of contact on Mizuho’s central telephone line. Next to that, you handle important item registration and reporting as well as the processing of incoming and outgoing mail. 

Furthermore, you are also in charge of maintaining some facilities around the building, assisting with basic building and premises maintenance tasks and managing stationery and office supplies.

Furthermore, you offer support to the Management Board by preparing the schedule for Managers' meetings and ensuring the meeting rooms are booked in advance. Next to this, you are the first point of contact for the JCC (Japanese Chamber of Commerce) and when requested you arrange a driver for the Management. You also make business trip arrangements, serving as the main point of contact for our travel agency and hotel bookings. 

If you enjoy being service minded and communicating in an effective manner and you find it challenging to solve problems in a creative way, then this is a job for you.

Working week

Personal Assitent Management Board

On an enjoyable working day, you support the management board and you have answered multiple client questions

On a less enjoyable workday, you have to perform a lot of repetitive tasks, which makes this day less challenging than others.

  • 09:00
  • 10:00
  • 11:00
  • 12:00
  • 13:00
  • 14:00
  • 15:00
  • 16:00
  • 17:00
    • Lunch
    • Reading and replying to emails
    • Processing incoming and outgoing mail
    • Maintaining a clean canteen
    • Assisting with basic building and premises maintenance
    • Welcoming customers
    • Providing support and information to office cleaners
    • Lunch
    • Reading and replying to emails
    • Arranging a driver for the Manager
    • Welcoming customers
    • Answering questions from clients
    • Assisting with food and beverages for client meetings
    • Processing incoming and outgoing mail
    • Lunch
    • Reading and replying to emails
    • Processing incoming and outgoing mail
    • Contacting hotels
    • Answering questions from clients
    • Providing support and information to office cleaners
    • Handling archive administration

Firsthand experience

You are the primary contact for customers of Mizuho. What comes with this role?

In this job, you are the primary contact for clients of Mizuho. This means that you are the first point of contact on Mizuho's central telephone line. You listen to the customers and try to answer their question or you connect them to the right department. You also privde support to (former) expats and related administration. Lastly, you welcome visitors and clients in a professional manner, while providing excellent customer service.

Growth

The goal of Mizuho Bank Europe is that employees have the right skills, knowledge and attitude to drive results they need to achieve. Their key principle is that trainings should be accessible to anyone and contribute to their strategic business goals. Because of that, employees are allowed to follow a study or training in a relevant field. Additionally, Mizuho promotes internal and international vacancy's so employees can move from one department to another.

Personal Assistent Management Board

Working at Mizuho

Mizuho Bank Europe N.V. (MBE) is a fully-licensed bank incorporated in the Netherlands and supervised by De Nederlandsche Bank (DNB) and the Autoriteit Financiële Markten (AFM). With over 45 years of experience providing financial services to Japanese and non-Japanese customers in the region, Mizuho has developed a solid client base and expertise throughout the European single market - with a focus on the markets in the Benelux, Iberia, and Central & Eastern Europe - using their EU Banking Passport.

We are proud to share that Mizuho Financial Group has been named among the top 100 on TIME’s World’s Best Companies list for 2024.

View company profile of Mizuho
  • Based in Amsterdam (Zuidas)
  • 148 employees in the Netherlands
  • Over 65.000 employees worldwide
  • 42% / 58%
  • Average age 39 years
  • Possibility to work flexible and remote
  • Business casual

Interesting job?

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