Manager
Le Pain Quotidien Belgique Brussel +
What is required?
- Relevant experience in hospitality
- Able to coach, inspire and lead a team
- Entrepreneurial character, very customer-friendly and excellent communication skills
- Good command of the English and/or French language, depending on the region (level C1-C2)
- Prepared to work different (weekend) shifts
What will you get?
- Salary according to horeca barema
- 38 working hours
- 20 vacation days
- Bonus scheme and year-end bonus
- On duty meals, generous discounts and Perkbox
- Meal vouchers and eco vouchers
- After 6 months a hospitalization insurance and after 1 year, provided you'll get a positive evaluation, a company car
- Reimbursement of telephone costs
What will you do?
- 60% Being a host and helping out on the floor
- 10% Managing staff
- 10% Opening and closing the store
- 5% Administration
- 5% Making and checking orders
- 5% Tidying up and cleaning
- 5% Making and checking schedules
This vacancy has been created based on interviews with employees to help you get a realistic preview of the job.
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Human Resources
Vacancy
As a Manager at Le Pain Quotidien, you are responsible for the success of your restaurant. You are the face of the location and ensure that guests are satisfied and have a good time at LPQ. You achieve this by leading a strong team.
You make the schedule, manage the staff, make sure the shop looks neat and see that the orders are carried out correctly. Using delivery tests, you check the orders and ensure that there is not too much or too little stock of products. You can check this by means of delivery lists. You also make the rosters. Employees indicate their availability via a roster app, after which you fill in the gaps by scheduling employees manually. You give employees training on the job and keep a close eye on everything. You are also the point of contact for complaints, which you adequately resolve.
Together with the Assistant Manager you lead a team that consists of Kitchen staff, Hosts and occasionally temporary staff.
If you enjoy making guests happy, get along well with different types of people, and find it challenging to work hard, then this is a job for you.
Working week
Mark te Winkel
On an enjoyable working day, you are in the restaurant with a strong team and the atmosphere between you is very good. You also get regular compliments from guests about the delicious food, and you have a high revenue.
On a less enjoyable day, an employee is sick so you have to work extra hard all day. Also, something went wrong with the order, causing an ingredient to be out of stock.
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- Receiving order and open store
- Lunch
- Administration
- Being a host and helping out on the floor
- Being a host and helping out on the floor
- Checking order
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- Manager's meeting with Support Centre
- Counting cash register
- Making the schedule
- Commute + lunch
- Being a host and helping out on the floor
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- Lunch
- Coaching staff
- Counting cash register
- Cleaning up
- Fixing replacement for sick colleague
- Being a host and helping out on the floor
- Being a host and helping out on the floor
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- Lunch
- Counting cash register
- Cleaning up
- Progress meeting with colleague
- Onboarding new colleague
- Being a host and helping out on the floor
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- Lunch
- Receiving order and open store
- Checking order
- Being a host and helping out on the floor
- Working behind the counter
Firsthand experience
Growth
Growth is one of the four cultural pillars at Le Pain Quotidien. Le Pain Quotidien invests in training, development and team building of all employees. It even has its own training curriculum and academy: the Farming Academy. Here Hosts inspire each other and learn from each other to become even better Hosts and where quality and authenticity are of paramount importance.
Working at Le Pain Quotidien Belgique
Le Pain Quotidien (French for 'daily bread') is a bakery-restaurant chain founded in 1990 by Alain Coumont. Alain was dissatisfied with the quality of bread in Brussels, so he started making his own sourdough bread using only four ingredients: water, flour, salt and time. Now Le Pain Quotidien has more than two hundred restaurants in fifteen countries, spread over three continents.
- Headquarters in Brussels, Amsterdam, London and Paris
- 5.000 employees worldwide
- Active in 15 countries
- 41% / 59%
- Black outerwear
Colleagues
