Host(ess) LuminAir
DoubleTree by Hilton Amsterdam Centraal Station Amsterdam
What is required?
- Minimum of 1 year experience within the hospitality industry or in a host(ess) role
- Good command of the English language, command of other languages is a plus
- Very strong communicator, ability to work under pressure
- Able to work with basic Microsoft Office programs
- Knowledge of and a great interest in quality food and drinks is a plus
What will you get?
- A salary of €2.375 gross per month (based on fulltime contract) + tips
- A contract varying from on-call basis to 38 hours per week
- 25 vacation days (based on a full time contract)
- Training options varying from foreign languages to first aid courses
- For yourself: 30 hotel nights per year in Hilton Hotels worldwide for €40.00 per night + great discounts for friends and family
- Up to 50% discount at our in-house Coffee Store and various restaurants in Amsterdam
- Discount on in-house Food & Beverage
- Free use of the in-house fitness area
- Travel allowance up to €8.39 per working day
- Option to lease an e-bike for a reduced rate
- Staff clothing and free in-house dry cleaning
What will you do?
- 50% Welcoming and seating guests
- 20% Coordinating bookings and reservations
- 20% Speaking to and entertaining guests
- 10% Support with mise en place and cleaning tables
This vacancy has been created based on interviews with employees to help you get a realistic preview of the job.
Ask a question directly
Dirk Peters
HR Manager
Vacancy
As Host(ess) at LuminAir, located at the rooftop of DoubleTree by Hilton Amsterdam Centraal Station, you are responsible for welcoming guests. After a warm welcome, you seat the guests, setting the tone for our excellent service and hospitality. You answer questions, have conversations and in this way create fun and special moments. You also coordinate bookings and reservations. When it is quiet, you assist with the “mice en place” or the cleaning of tables. If necessary, you have contact with the security staff, for example when guests are not behaving as requested.
You work several shifts, but usually in the evening when LuminAir is at its busiest. These shifts usually end between midnight and 2 AM. The other shifts you can be assigned to are those from 10 AM to 6 PM and from 3 PM to midnight. You can also work during the many events that are organized in LuminAir. The position of Host(ess) is available both full-time and part-time and can also be fulfilled in addition to, for example, a study. Lastly, you will have the best office in the city on the 11th floor, overlooking Amsterdam.
If you enjoy interacting with guests and giving them an unforgettable first and last impression of LuminAir, then this is the job for you.
Working week
On a nice working day, the weather is nice and the terrace of LuminAir is full. The atmosphere in the team is great and all guests are satisfied.
On a day that not everything runs smoothly, some guests are not as satisfied as you would like, because the waiting time in the lobby is long due to large crowds.
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- Break
- Shift briefing
- Welcoming and seating guests
- Welcoming and seating guests
- Coordinating bookings and reservations
- Speaking to and entertaining guests
- Speaking to and entertaining guests
- Closing activities
-
- Break
- Shift briefing
- Advise guests
- Welcoming and seating guests
- Coordinating bookings and reservations
- Speaking to and entertaining guests
- Welcoming and seating guests
- Call with security guard
- Closing activities
- Welcoming and seating guests
-
- Break
- Shift briefing
- Feedback conversation with the manager
- Welcoming and seating guests
- Coordinating bookings and reservations
- Helping with the mise en place
- Welcoming and seating guests
- Speaking to and entertaining guests
-
- Break
- Shift briefing
- Closing activities
- Welcoming and seating guests
- Coordinating bookings and reservations
- Welcoming and seating guests
- Helping with cleaning tables
- Speaking to and entertaining guests
- Welcoming and seating guests
-
- Break
- Shift briefing
- Welcoming and seating guests
- Welcoming and seating guests
- Coordinating bookings and reservations
- Welcoming and seating guests
- Advise guests
- Closing activities
- Welcoming and seating guests
Firsthand experience
Growth
Various training courses are offered by the hotel. This can vary from social hygiene and food safety trainings, to a wine course or a first aid course. Whatever may pique your interest, may just very well be in the books for you.
Working at DoubleTree by Hilton Amsterdam Centraal Station
DoubleTree by Hilton Amsterdam Centraal Station has been one of the capital's most iconic hotels for over ten years. The hotel is centrally located and offers stunning views, extraordinary service and multiple food & beverage restaurants. The hotel is best known for its award-winning rooftop bar, but also features fifteen meeting rooms, an inhouse Coffee Store and one of the best grill restaurants in town. The team of DoubleTree is extremely diverse and full of energy and enthusiasm. This is very much needed, since during a busy weekend the hotel welcomes over 1.000 guests per day!
- More than 170.000 employees worldwide
- Active in over 120 countries
- 50% / 50%
- Average age 30
- Depends on function and department
- Remote work negotiable for office positions
Colleagues
