What is required?
- MBO working and thinking level
- Minimum 1 year experience in F&B or another role as a host(ess)
- Excellent command of the English language, proficiency in other languages is a plus
- Communicatively very strong
- Friendly and positive attitude
- Be able to work with basic Microsoft Office programs
- Knowledge of and a keen interest in quality food and beverages is a plus
What will you get?
- €2,375 gross per month (based on full-time employment) + gratuity
- Varying from on-call to 38 hours per week
- 25 vacation days (based on full-time employment)
- Various training courses, such as language training or first aid courses
- For yourself: 30 hotel nights per year at Hilton Hotels worldwide from €40.00 per night + great discounts for friends and family
- Up to 50% discount at our in-house Coffee Store and several restaurants in Amsterdam
- Discounts on in-house Food & Beverage
- Travel allowance as of 0km till a maximum of €8.39 per shift
- Free use of the in-house gym
- The possibility of leasing an E-Bike
- Staff clothing and free in-house dry cleaning
What will you do?
- 40% Welcoming and placing guests
- 10% Coordinate bookings and reservations
- 20% Speaking to and entertaining guests
- 20% Assist with mise en place and debrassing
- 10% Shift briefing
This vacancy has been created based on interviews with employees to help you get a realistic preview of the job.
Ask a question directly
Dirk Peters
Human Resources Manager
Vacancy
As WE ARE EDN Host(ess) at DoubleTree by Hilton Amsterdam Centraal Station, you are responsible for welcoming guests to Eastwood Beer & Grill Amsterdam. After a warm welcome, you place guests, present the menu and set the tone for service and hospitality. You answer questions, have conversations and in these ways create fun and special moments for the guests of the restaurant. In addition, you coordinate bookings and reservations. When it is quiet, you will help with mice and place and debrassing and cleaning tables. You will work from 3 p.m. to 11 p.m., but by mutual agreement this is variable and it is possible to split the shift with a colleague. You will be part of the Eastwood team. This team consists of a Restaurant and Bar Manager who takes care of all administrative matters and Supervisors who have responsibility during the shifts and take care of the schedules and orders. The Shiftleaders support the Supervisors and manage the Team Members on the floor.
If you love working in the hustle and bustle of a large hotel and find it challenging to keep an overview at busy times and make good table settings, then this is a job for you.
Working week
On a nice weekday, the restaurant is pretty full with individual reservations and groups. By tactically placing guests, you also create space for hotel guests without reservations who would like to come and eat.
On a day when things don't run smoothly, the flow of guests doesn't go smoothly and you have to say no a little more often to guests who haven't made reservations.
- 15:00
- 16:00
- 17:00
- 18:00
- 19:00
- 20:00
- 21:00
- 22:00
- 23:00
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- Shift briefing
- Dining with colleagues
- Reviewing reservations and making table arrangements
- Welcoming and placing guests
- Reviewing reservations and making table arrangements
- Welcoming and placing guests
- Reviewing reservations and making table arrangements
- Welcoming and placing guests
- Speaking to and entertaining guests
-
- Shift briefing
- Dining with colleagues
- Reviewing reservations and making table arrangements
- Welcoming and placing guests
- Reviewing reservations and making table arrangements
- Welcoming and placing guests
- Advising guests
- Speaking to and entertaining guests
-
- Shift briefing
- Dining with colleagues
- Reviewing reservations and making table arrangements
- Welcoming and placing guests
- Advising guests
- Welcoming and placing guests
- Speaking to and entertaining guests
-
- Shift briefing
- Dining with colleagues
- Shift briefing
- Welcoming and placing guests
- Reviewing reservations and making table arrangements
- Helping to clean tables
- Welcoming and placing guests
- Speaking to and entertaining guests
-
- Shift briefing
- Dining with colleagues
- Feedback discussion with Manager
- Welcoming and placing guests
- Helping to clean tables
- Advising guests
- Welcoming and placing guests
- Speaking to and entertaining guests
Firsthand experience
Growth
As part of the global Hilton Worldwide chain, DoubleTree by Hilton Amsterdam Centraal Station is fully committed to employee development and growth. This is easy to see, as almost all supervisors and department heads in the current team once started at Hilton in a starter role and have grown internally. This growth and development takes place by offering a very complete induction program and a wide range of courses and training, whereby the exact offer depends on the department in which you work, the role you fulfill and the growth path that you coordinate with your manager.
Working at DoubleTree by Hilton Amsterdam Centraal Station
DoubleTree by Hilton Amsterdam Centraal Station has been one of the capital's most iconic hotels for over ten years. The hotel is centrally located and offers stunning views, extraordinary service and multiple food & beverage restaurants. The hotel is best known for its award-winning rooftop bar, but also features fifteen meeting rooms, an inhouse Coffee Store and one of the best grill restaurants in town. The team of DoubleTree is extremely diverse and full of energy and enthusiasm. This is very much needed, since during a busy weekend the hotel welcomes over 1.000 guests per day!
- More than 170.000 employees worldwide
- Active in over 120 countries
- 50% / 50%
- Average age 30
- Depends on function and department
- Remote work negotiable for office positions
Colleagues
