What is required?
- 0 to 2 years relevant work experience
- Knowledge of / interest in quality food and drinks, as well as a related qualification
- Good command of the English language, both verbal and written. Command of other languages is an advantage
- Ability to work under pressure
What will you get?
- As from €2,275 gross per month (depending on knowledge and experience) + gratuity
- Travel allowance from 0km till a maximum of €8.39 per shift
- Varying from on-call to 38 hours per week
- 25 vacation days (based on full-time employment)
- Various training opportunities, such as language training or first aid courses
- For yourself: 30 hotel nights per year at Hilton Hotels worldwide from €40.00 per night + great discounts for friends and family
- 50% discount at our in-house Coffee Store and several restaurants in Amsterdam
- Discounts on in-house Food & Beverage
- Free use of the in-house gym
- The possibility of leasing an e-bike for a reduced rate
- Staff clothing and free in-house dry cleaning
What will you do?
- 55% Various tasks during breakfast, lunch or dinner
- 20% Prepare next shift
- 10% Food & Beverage for events
- 10% Room service
- 5% Consultation with colleagues
This vacancy has been created based on interviews with employees to help you get a realistic preview of the job.
Ask a question directly
Dirk Peters
Human Resources Manager
Vacancy
As an WE ARE EDN Team Member at DoubleTree by Hilton Amsterdam Centraal Station, you will be responsible for all work around the hotel's bar and restaurant. You are friendly to guests, keep the restaurant clean and tidy and make sure guests get their dishes and/or drinks quickly. During dinner, you may be assigned to a variety of different tasks: serving guests, serving dishes and bar service. In between, you will also make sure that all room service orders are brought to hotel guests in a timely manner. In addition, you will debrass the used dishes, which will be washed by an outside company, clean tables, assist guests with questions and pass guest orders to the kitchen. In addition, you may facilitate communication between the kitchen on the one hand and the service on the other. It varies per shift which tasks you take on, depending on how many guests and colleagues there are at that time. After dinner, you focus on mise en place: preparation for the next shift. You make sure that both the kitchen and the restaurant are completely clean and tidy and that everything is ready (think of cutlery and plates). During the shift you are mainly taking care of the guests during dinner. This is both with à la carte service, but large groups also regularly come to eat with a set menu. It varies per shift which tasks you perform. Sometimes you will be in service, other times in the kitchen or bar. The team rotates all tasks among themselves. Evening shifts start either at 3 p.m. or 4:30 p.m. and you always close together. So sometimes you will make a shorter day, other times a slightly longer one. The team is young, international and ambitious and everyone shares the same passion for hospitality.
If you enjoy serving guests from all over the world and providing a unique culinary experience, and don't mind that guests can sometimes have very specific wishes, then this is the job for you.
Working week
Andrea Lanciotti
On a fun workday, I have a lot of contact with both colleagues and guests. I hear stories and experiences from people all over the world, and that gives me energy.
On a day when not everything is running smoothly, I find out at the beginning of my shift that there is not enough fresh orange juice in stock. This is very popular among the guests, so then I have to come up with a solution quickly.
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- Break
- Consultation with colleagues
- Consultation Chef
- Receiving guests
- Buffet refill
- Cleaning tabels
- Prepare for dinner
- Kitchen cleaning
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- Break
- Consultation with colleagues
- Consultation Sous Chef
- Receiving guests
- Preparing for the next day
- Support during dinner
- Preparing for the next day
- Kitchen cleaning
- Preparing dinner
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- Consultation with colleagues
- Break
- Preparing for the next day
- Prepare dinner
- Preparing breakfast
- Handling a complaint of a guest
- Support during a catering event
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- Consultation with colleagues
- Break
- Consultation Chef
- Prepare bar service (cut fruit, refill drink bottles)
- Helping out serving terrace
- Preparing dinner
- Kitchen cleaning
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- Kitchen cleaning
- Break
- Consultation Chef
- Room service
- Helping out behind the bar
- Preparing dinner
- Dinner preparation + serving
Firsthand experience
Growth
Various training courses are offered by the hotel. This can vary from social hygiene and food safety trainings, to a wine course or a first aid course. Whatever may pique your interest, may just very well be in the books for you.
Working at DoubleTree by Hilton Amsterdam Centraal Station
DoubleTree by Hilton Amsterdam Centraal Station has been one of the capital's most iconic hotels for over ten years. The hotel is centrally located and offers stunning views, extraordinary service and multiple food & beverage restaurants. The hotel is best known for its award-winning rooftop bar, but also features fifteen meeting rooms, an inhouse Coffee Store and one of the best grill restaurants in town. The team of DoubleTree is extremely diverse and full of energy and enthusiasm. This is very much needed, since during a busy weekend the hotel welcomes over 1.000 guests per day!
- More than 170.000 employees worldwide
- Active in over 120 countries
- 50% / 50%
- Average age 30
- Depends on function and department
- Remote work negotiable for office positions
Colleagues
